Reputation management on marketplaces

We collect reviews across platforms, detect sentiment, and reply to every one: negative feedback is handled within the hour. Topic analysis shows what to improve in the product and the listing.

Results

Key metrics

< 1 hourTime to reply to a review

−35%Share of negative reviews

4.8 out of 5Store rating

What this case is built on

Delivered Services

Information Monitoring
Parsing, price, competitor, and mention monitoring – the right data at the right time.

Solutions Used

Solution

Reputation Management

Review and mention monitoring, smart responses, negative-feedback handling, and growing brand trust.

Similar Cases

Chasovoy

Similar: the Chasovoy media monitoring platform

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